Returns and complaints

Would you like to send your Wildling shoes back to us? Or perhaps you have a question about the quality?
illustration of a parcel


Sometimes, somehow, something’s just not right. The shoes don’t appeal to you after all, or the size doesn’t feel right, or maybe you’ve accidentally ordered the wrong thing.

You can return your order to us for a refund within 30 days of receipt. Find instructions, conditions and answers to many questions in the Wildling Shoes Help Center.

Register your return using the following form:

Register a return


You like the shoes you’ve ordered, but you have a question about the quality or a small problem?
You can find out how to file a complaint or make an inquiry, as well as the most important issues related to your guarantee, warranty and return shipment costs in the Wildling Shoes Help Center.

Do you still have questions? The Wildling Shoes Customer Service is happy to help you in a chat or via email with any issues about Wildling Shoes products and your order.

Customer Service

Any more questions?

You can also find all the information regarding returns and complaints in the Help Center.
Go to Help Center